All in One S

If you are currently not a Lyca Mobile customer pick up a new SIM and be sure to top-up with enough credit Using your Lyca Mobile SIM, dial *139* Packet code# (e.g. *139*1100# for Packet 100) If you don’t have enough credit to buy the Packet you will be prompted to top-up and try again You will receive a confirmation message shortly after buying your Packet stating that it has been applied to your account. You should wait for this message before starting to use your Packet allowance.

Every time you will be able to check your balance by dialling *137# (then press call) for free of charge.

We will automatically renew your Packet once it expires – all you have to do is stay topped-up and we will take the cost of the Packet and any sharers from your credit (we will remind you to top-up and give you the option of not renewing your Packet).

To cancel the auto renewal, you have two options:

Dial *190# before the expiry date and follow the instructions OR Call Customer Services on 322 from your Lyca Mobile or 0123008322 from another phone (call charges may apply) before the expiry date. Please note that any auto-cancellation request made on or after the expiry date will not be accepted. The offer is valid from 17/01/2018.

Buying Lyca Mobile Data Bundle is very simple. Just dial the activation code given for each data bundle and follow the instruction on the screen of your phone. Customers will pay for each bundle from their existing balance on their Lyca Mobile SIM. Therefore Customers are advised to have enough balance on their Lyca Mobile SIM to activate each bundle.

If you do not have enough balance, then Top up your Lyca Mobile. If you are a new customer you would like to request a Free SIM.

All Lyca Mobile Bundles are subject to be renewed automatically once they are expired; Lyca Mobile customers are advised to have enough balance at the time of expiry of each bundle. Please call our Customer Service if you would like to stop your Auto Renewal. The offer is valid from 17/01/2018.

Legal Stuff

Lyca Mobile Pakistan plan (‘the offer’) inclusive allowances are for calls from Austria to standard Pakistan landline and mobile numbers. Other usage will be charged at standard rates. The offer is valid for 28 days from the date of purchase. A customer can purchase up to four bundles of the same plan. Each bundle will be expired in 28 days from the purchase date. Bundle is subject to auto renew after 28 days. Lyca Mobile reserves the right to replace or amend the offer or these Terms & Conditions or to withdraw the offer at any time on reasonable notice. Note that promotional credit (credit which Lyca Mobile has given to customers for free) cannot be used towards purchasing a bundle. The offer is for non-commercial, private, personal use only – Lyca Mobile reserves the right to withdraw or suspend the offer or to disconnect you if we suspect that offer is being used for commercial purposes, for conferencing, or if it is not being used in a handset (in a SIM box for example), or if it is being used for tethering. The Pakistan plan valid from 26/09/2015.

Lyca Mobile Ausland plan (‘the offer’) inclusive allowances are for calls from Austria to selected countries landline and mobile numbers. Other usage will be charged at standard rates. The offer is valid for 28 days from the date of purchase. A customer can purchase up to four bundles of the same plan. Each bundle will be expired in 28 days from the purchase date. Bundle is subject to auto renew after 28 days. Lyca Mobile reserves the right to replace or amend the offer or these Terms & Conditions or to withdraw the offer at any time on reasonable notice. Note that promotional credit (credit which Lyca Mobile has given to customers for free) cannot be used towards purchasing a bundle. The offer is for non-commercial, private, personal use only – Lyca Mobile reserves the right to withdraw or suspend the offer or to disconnect you if we suspect that offer is being used for commercial purposes, for conferencing, or if it is not being used in a handset (in a SIM box for example), or if it is being used for tethering. The Ausland plan is valid from 08/10/2015.

Lyca Mobile Philippines Globe bundle (‘the offer’) inclusive allowances are for calls from Austria to the first 5 dialled Globe telecom mobile numbers in Philippines only. Other usage for those exceeding maximum of first five dialled numbers and usage in excess of your bundle allowance will be charged at standard rates. Calls are rounded up to the nearest minute for the purpose of calculating remaining allowances. Bundles are valid for 28 days from the day of purchase. A customer may have only one offer on their account and may not buy another during the validity period. Any remaining allowance after the validity period will not be carried over into the next period should the customer repurchase their offer. Lyca Mobile reserves the right to replace or amend the offer or these Terms & Conditions or to withdraw the offer at any time on reasonable notice. Note that promotional credit (credit which Lyca Mobile has given to customers for free) cannot be used towards purchasing a bundle. The offer is for non-commercial, private, personal use only – Lyca Mobile reserves the right to withdraw or suspend the offer or to disconnect service if we suspect that the offer is being used for commercial purposes, for conferencing, if it is not being used in a handset, if it is being used for tethering, or is being used in a SIM box or similar use. Promotional period: the offer is valid from 20/02/2019.

IMPORTANT NOTE:Effective 1-1-2019 the amount of data in your domestic bundle will change allowing for additional data usage while roaming. Please refer to your specific bundle description for further information.

The below mentioned prefixes have been excluded from bundle calls and SMS.

4367010

4367020

4367030

4367040

4367060

4367067

4367070

4367077

4367080

4367090

4367870

49156

International bundle minutes to UK calls does not include the minutes to call Isle of Man, Guernsey, Jersey & Channel Islands. It will be charged as PAYG rates from 39 ct/min.

The below prefix will be charged at the following rates

Below prefixes only work under this bundle